The virtual community
From Driscollwiki
Rheingold, H. (1993) The virtual community: Homesteading on the electronic frontier. HarperPerennial: New York.
Introduction
The heart of the WELL
Daily life in cyberspace
Anonymity
- Stewart Brand strongly against anonymity in the WELL (49)
Forum architecture
- Modeling the spaces (62)
- Forums, conferences, topics
Imagining the 'who'
- Imagined audiences, communities (64)
- Marc Smith, Anderson
Visionaries and convergences
Net as inclusive
- BBS critical part (67)
- Internet also a single part of a whole
- BBS history "wholly different" from ARPA,etc (68)
Early off-topic activities
- SF-LOVERS listserv on ARPA (77)
- HUMAN-NETS, forum for social computing
Discussion of Xerox PARC
- (78)
Computing for everyone
- "Available to entire pop not just to a priesthood" (70)
- Cyber-optimism, net exceptionalism: John Quarterman, "What will happen when McLuhan's global village becomes one of the largest countries in the world?" (80)
- More cyber-optimism, specifically regarding open access to scholarly research + hobbyist scientists (81-82)
Pre-internet
- BITNET, net for scholarly discussion, NSF + IBM
- CSNET, specifically for CS scholarship, NSF
- First discussion of "acceptable use" of ARPANET
- No commercial activity (changes in 1993) (83)
NREN (National Research and Education Network)
- ARPANET + internet + NSFNET (85)
- Created via legislation
- Military
- Fear of falling behind, based on report from Office of Sci and Tech
- High Performance Computing Act (86)
- Al Gore champion!
- Signed by Bush I
- $650m from DARPA, $31m D o Comm, Natl Inst of Stds and Tech
IBM, MCI, AT&T
- Big players first tried to stymie dev
- Then try to take advantage of big money
- Privatization trned
- 1991 (86)
- Concern over "metering" (88)
Net activities
- Arguments will be supported by facts (91)
- Pre-search engine Scavenger hunts (96)
- "folklore" the only way to find things (104)
- Hytelnet == hypertext + telnet (menuing system) (99)
- Proj Gutenberg, Michael Hart (104)
BBS set up
- "No cost" software (102)
- Internet gateways
- Inclusive term "Net"
Search
WAIS
- Wide Area Information Services
- Brewster Kahle (105)
- Thinking Machines
- Supported by Dow Jones, Apple, KPMC Peat Marwick
Rosebud (106)
- Applesearch
- Apple comp
Gopher (107)
- U of Minn mascot
- Hierarchical menus, masking line commands
Grassroots groupminds
Comp assisted teleconferencing
- Jaques Vallee, 1982 (111)
Group decision making
- Murray Turoff, Rand + Inst for Def Analysis, Delphi method (112)
- EMISARI (Emergency Mgmt Info Sys and Ref Index)
- "Groupmind"
- Resource Interruption Monitoring System (RIMS)
NLS, Augmentation Research Center
- Engelbart (113)
Collective intelligence
- Turoff
- EIES (Eyes) Electronic Info Exchange Sys, 1976 (114)
- Collective intelligence (113)
- Tough interface but continuously developed for a decade
- Harry Stevens created Participate, influenced by eyes, for a service called the Source
- Peter and Trudy Johnson-Lenz made a sys called legitec for MA state gov built on EIES
- Human potential, spiritual communion
Groupware
- Coined by Johnson-Lenz
Inst for the Future (IFTF)
- 1970s think tank
- tool shop for think tank
- Jacques Vallee + people from NLS/SRI
- PLANET == PLAnning NETwork
- Became Notepad, private global conferencing system (116)
Telecomm experiments
- UUCP, 1971 (1971)
- Telecomputing corp of america, 1979
- Source/ Readers Digest, 1980
- CompuServe, 1980
- First MUD, 1980
- USENET, 1980
- Ward Christensen, BBS, 1980
USENET
- Conferencing for UNIX programmers (118)
- Connecting Duke, UNC
- "nature of USENET ... result of design"
- "fundamental unit ... individual post"
- Unique message IDs
- Informal network
- Anyone can post
- Direct comm possible (go to email)
- "Anarchic" (119)
- Bigger nodes can volunteer to take on greater burden
- Concern with dialing charges (a la Fido)
- BUT! Funding from DEC, Bell Labs (120)
- Governance: "Quasi-anarchic cabal", "ruled by norms" (120)
- Gateway to ARPA listservs "legitimized" USENET (121)
- By 1992, 60% of USENT traffic transmitted on IP, 40% via UUCP
Contrasting WELL and USENET
USENET
- Less emphasis on seriality
- Messages come in semi-asynchronously
- Many possible tools
- Threading, quoting features of newsreaders, not built in
WELL
- Strictly linear timing
- Faster
- Single interface
"Correspondance" v. "conversation"
- Corr takes longer (121)
- Conv more spontaneous
Development of a group
- "Regulars" become
- "Communities"
- with "cultures"
- or "battlefields"
FAQs
- Like "textbooks" (128-9)
"Mass medium" ?
- Potential worldwide reach
- But every reader has equal ability to respond (130)
Citizen journalism on USENET
- Comparison to Rodney King (130)
- (Jump off to Fiske?)
Mass media coverage
- Hysteria over sexy USENET postings (131)
Grassroots: BBS Culture
"If a BBS (computer Bulleting Board System) isn't a democratizing technology, there is no such thing" (131)
- Self-propagating
- Difficult to eradicate
- Not reliant on government-funded internet
- But PCs and telephone network
- "Political tool"
- "Raw, unmediated alternative to mass-media culture" (132)
- Comparison to zine writers
- 1993, 60,000 boards in the US alone (132)
First BBS
- Ward Christensen
- Randy Suess
- 1978
- MODEM protocol, 1977, Ward Christensen
- MOdulator-DEModulator
- XMODEM, 1979, Keith Peterson + Christensen added error correction
- "hobbyist high technology" (133)
- Christensen: "single most modified program in computing history" (133)
- Public domain
- Randy Suess + Christensen, 1978, CBBS, (Computer BBS)
- Jan 16, Chicago
- SNOW DAY from WORK
- "all the pieces are there, it is snowing like @#$%, let's hack" (134)
- Let to Chinet, chicago area bbs
- November 1978 issue of Byte discusses "Hobbyist Computerized Bulletin Boards"
CommuniTree, Santa Cruz
- 1978
- CommuniTree BBS
- "The Tree" (134)
- Active til at least 82-83
- ORIGINS, create your own religion project started on the board
- Allucquere Rosanne Stone, early participant (135)
- Little monitoring, high privacy, soon overrun with "adolescent boys"
- "in practice, surveillance and control proved necessary" (135)
Fido BBS
- Calling CBBS in 80, 81
- Moved to SF in 1983
- Wrote Fido #1 for fun in December
- Collabo with Tim Pozar
- Pozar and Rheingold were acquainted via WELL
- Fido #2, Baltimore, Jan 84
- Several dozen Fidos by end of 84
Fido BBS philosophy
- TJ == "skateboarder, a gay activist, and an anarchist who hates the idea of suppressing any kind of free expression of ideas" (136)
- First version of Fido included off-topic area, "anarchy" (136)
- Fido sysop philosophy: "thou shalt not offend; thou shalt not be easily offended" (137)
- Rheingold quotes Gibson, re: cyberpunk, "the street finds its own uses for technology"
FidoNet
- Grassroots network of BBS
- Primary obstacle == long distance calling charges
- 1985, 1200bps modem could send 3 single spaced pages for $.25 transcontinental
- Middle of the night, cheapest calls
- "National Fido Hour" (138)
- "All telephone bills were paid by the sysops" (138)
- Net map moved from totally distributed to subnet/gateway layout (138)
- Initial implementation == Fidomail (private)
- Fido user in Dallas wrote == Echomail (public conferencing)
- First Fidocon Colorado Springs 1986
- 10,000 nodes by 1991
Fido gateways
- Tim Pozar starts working on internet gateway (139)
- FidoNet has 100k users on 10k nodes in North America, Europe, Australia, Asia
- But Rheingold calls internet gateway "the ultimate connection" (139)
- Ken Harrington from SRI recruited to the project
- First gateway node in a SF radio station!
- 40 gateways by 1991
Example BBSes
"When you walk down the street in your city or town, it is likely that at least one of the people you see everyday is a BBSer" (144)
- Combat Arms
- Catholic Info Network (CIN) (142)
Multi-user dungeons and alternative identities
- Some potentially useful stuff about gender-bending, deception, identity construction
- Lots of tech details
- Some discussion of Bartle
Real-time tribes
- IRC as "spectator sport" (177)
- Open in a "window" during the work day
- Old CMC tech
- User chat/ unix talk on Timesharing systems (as old as 60s) (178)
- CompuServ CB
- Minitel messageries
- Fujitsu Habitat
Original IRC
- Jarkko Oikarinen
- U o Oulu, Finland
- 1988
Importance of play
- Some discussion of chat, gaming in context of research (179-80)
- "best programmers" doing fun stuff
Japan and the net
- Izumi Aizu, guide
- Aizu didn't take entrance exam for university
- Srsly limiting his tradl career opportunities (199)
- Born 1952
- Influenced by 1968 student protests in US, Paris, Tokyo (200)
- Wrote first Jp-lang guidebook to Apple PCs in 1983 (200)
- High Technology Communications
- Inst for Networking Design (203)
- Who were the financial backers?
TWICS
- Started by Jeff Shapard
- Partner Joichi Ito
- Online network serving greater Tokyo
Metanetwork and forest preservation
- Using BBSes to rally intl support for forest preservation (201)
- 1985
- Mayor Tomino set up free computer lab for citizens to communicate w govt officials (202)
Karaoke
- Words on screens connecting people AFK and online (204)
Deregulation
- 1985
- Enabled more reg citizens to use modems
COARA
- Cafe COARA, social area on a system design for biz comm (206)
- Very vocal presence of women
- Opened new courtship opportunities
- Why do people use it?
- For diversity of opinion (207)
Key figures
Govenor Hiramatsu
- COARA member since 1986
- Trying to balance high tech development + eco preserv
Shumpei Kumon
- Former prof at U of Tokyo
- Intellectual framework for Hypernetwork
- 1960s leftist, activist, later disillusioned
Kumon's theory
- 3 "games"/stages of the development in human civ (209)
- Prestige Game
- Wealth Game
- Wisdom Game
- Wisdom involves knowledge sharing (210)
Social emulation
- Adapting computing notion of emulation to transnational communication (211)
Transnational BBSing
- COARA linked to Santa Monica PEN, 1990? (212)
Joi Ito history
- Born in Kyoto (conservative) (217)
- Mother was from 18 gen ruling-class, father was merchant-class
- Problematic union
- Fam moved to Detroit
- Moved back to JP at age 14 for Nishimachi Intl School, American School in Japan
- Learned "Tokyo street language, street smarts, and computers" (217)
- Attended Tufts and U of Chicago
- Dropped out to start TWICS w Shapard and be a DJ in Tokyo clubs
Télématique and messageries roses: a tale of two virtual communities
- CalvaCom
- Minitel
- Télétel
- Worldnet
Accessing Fr services from CA
- Rumors of messageries rose
- Little evidence on USENET, IRC (221)
- Befriended Parisian member of Electronic Networking Association
CalvaCom
- Dialup system like the WELL (221)
- Co-founder Lionel Lumbroso
- Working as a technical interpreter in late 1970s
- Calvados, one-man project written for Apple II at beheast of American U of Paris dean Steve Plummer (222)
- By 1985, Calvados had 3k users and was making ~$100k/mo
- Rewrote the software for all PC users and created many diff discussion areas ("cities")
- Mainly computing topics (223)
- Some "catch-all" areas like "free expression"
- Hired most active users to be "animateurs" or hosts (223)
Calva culture
- No barn raising
- Little brainstorming
- Mostly argument and goofing (224)
- Former admins suggest that French has rich public spaces (cafes) and maybe that is why they don't have online conviviality
- (Why not credit obvious selectivity of WELL???)
Minitel
- dirigiste
- political regime that actively promotes/regulates/funds cultural/tech development for the public good
- Fr govt (226)
- Early 1970s, Direction Générale des Télécommunications (DGT) charged w upgrading phone sys (226)
- 1978 Nora-Minc report called for "the computerization of society" (226)
- Télétel project (videotex) to replace paper phonebooks
- Le Monde reported that télématique was threatening the tradl press (Sep 27 1980) (227)
Hacking Minitel
- User of pilot deployment in Grétel hacks central service to communicate in real time w other users (227)
- Michel Landaret, resp for Grétel observed users exploiting a real-time help system to chat with each other
- Rather than squelch, he implemented it as a feature and it became very popular (228)
Free minitel terminals
- Primary opposition came from newspapers who feared extinction (229)
- Turned out quickly to be not a problem
Minitel services
- Expected to be a system for info services but chat was most popular (230)
- Sex chat services esp popular
- New biz enabled by centralized telephone company that can bill customers on behalf of 3rd parties (230)
Moral panic over minitel sex
- Popularity of sex services affected other areas of the net
- Churches and others were upset
- but 1991, 89% of the population opposed censorship (233)
Users ultimately determine uses
- Feenberg on minitel
- "Human dimension" emerges beyond the intended uses of the designers (234)
UK systems
- Dave Winder, member of CIX, London-area community
- Herestoby (here's toby)
- Dwinder, Wavy Davey
- Disabled, wheelchair bound, but sharp witted and hilarious
- First joined Prestel, similar to CompuServe, 1989
CompuLink Information Exchange (CIX) (235)
- Started in 1985 (same year as TWICS, WELL)
- Aimed at conferencing
- Used software called COSY
- Predates the WELL's PicoSpan and TWICS' Caucus
Here's Toby
- Private conference within CIX
- Only 7 members (including Dwinder)
- Vulnerable topics, sex, health, emotions
Electronic frontiers and online activists
"Tom Paine would have published Common Sense on a computer bulletin board", Dave Hughes (241)
- Hughes, military trained libertarian living in a "small town" in Colorado
- Activism began by opposing a local ordinance regulating home-office work (243)
- Lead to more local, county-level organizing
Big Sky Telegraph (BST)
- BBSes in rural Montana schoolhouses (244)
- Frank and Reggie Odasz
- Developed Chariot conferencing system
- Two $50k grants to train rural teachers
- Willard Uncapher from ASC went to Montana to study the effort
- Believed that the local culture and not the tech would determine its efficacy (247)
- BST went online Jan 1, 1988 at Western Montana College
- Early adopters were Women's Resource CEnter (248)
- Jody Webster emphasizes the dev of social skills
BST + Net
- BST first gateway is to FidoNet (249)
- FidoNet transports to internet
- Distance learning initiative connected science students in Montana to MIT
BST + Native American users
- Native American Share-=Art gallery on Russel Country BBS in Hobson, MT (250)
- Enable cultural teaching+learning, self-archiving
- Built on established AInet (American Indian Network) by John Mohawk (250)
Electronic Frontier Foundation (EFF) origin myth
- Harper's sponsored a private chat between Phiber Optik, Acid Phreak, Barlow and others
- Lots of animosity (253)
- "I became less their adversary and more their scoutmaster" Barlow (253)
- Jan 24, 1990 Secret Service raid Phreak's house, hold mom up
- Also raid Craig Neidorf of Phrack, Steve Jackson games
- "Operation Sun Devil" (254)
- FBI, etc v unclear about the nature of the crimes they are investigating
- Barlow, Kapor, and others concerned about the obviously ill-informed law enforcement operation (256)
- Founding board = Barlow, Kapor, Brand, ...
- Founding funds = Kapor, Gilmore, Woz, ...
Early EFF activities
- Public outreach via WELL conference
- Office established in DC, staffed by Jerry Berman
- Office established in Cambridge, staffed by Cliff Figallo (ex-WELL director)
- Cambridge office dedicated to education soon closed as EFF focuses on legal/lobbying efforts
Steve Jackson Games
- Cyberpunk RPG materials confused for computer crime manual (254)
- Took 2 years to come to trial, destroyed SJG's biz
- Judge reprimanded the Secret Service investigators (259)
- Government rested their case, didn't even call their witnesses
Rheingold warning
"Any freedoms we lose now are unlikely to be regained later" (260)
NGOs/ Non profits + CMC
CompuMentor
- Dan Ben-Horin
- Connecting volunteer mentors with non-profit orgs for tech support (262)
EarthTrust
- Connecting branch offices with $1000 workstations + MCIMail
- Environmentalist org
Cities + CMC
Santa Monica PEN
- Launched in 1989
- Ken Phillips, director of Information Systems Depart in Santa Monica City Hall
- City wouldn't fund PEN but HP donated $350k in hardward and MDG donated $20k in software
- Small population: 3000 registered users, 500 regulars, 50 "hard-core" posters (271)
PEN Action Group, SHWASHLOCK
- SHowers WASHing machines LOCKers
- For homeless
- Bruria Finkel, August 1989 proposal
- July 1990, SM city council allocated $150k to build SHWASHLOCK (269)
- PEN terminal installed in a homeless shelter
St. Silicon's Hospital
- 1984 research project, Case Western Reserve Univ
- Dr. Tom Grunder, dept of Family Medicine
- "St. Silicon's Hopsital" BBS
- Larger version of the project received funding from AT&T and the Ohio Bell Company
Cleveland Free-Net
- 1984
- 7000 reg users, 500 calls/day
Natl Public Telecomputing Network
- Modeled on NPR and PBS (273)
- Funded by volunteers/ nonprofits
End of frontier?
- 1993
- Major companies getting involved
- Building fiber, cable infrastructure
- Lobbying
- Convergence
Disinformocracy
Cautionary tale: Prodigy
- Neither ARPA nor BBS roots
- More similar to videotex
- Advertising, commercial services
- Lesson of failed videotex = ppl not interested in info w/o social interaction (277)
- Privacy concerns
- Censorship
- Pricing is high on private messages (30 free per month lolzzz) (278)
- Users can't go to court to challenge censorship based on 1st amend
Criticism: Commoditization of public sphere
- Habermas
- Lipnack, J. and Stamps, J. Networking
Criticism: Surveillance, control, disinformation
- Panopticon, Jeremy Bentham
- James Carey opposing the "technological sublime" (286-7)
- Langdon Winner, Mythinformation
- Foucault, Discipline and Punish
- Robins, K. and Webster, F. Cybernetic capitalism: Information, technology, everyday life
- Gary Marx, MIT, on tech + privacy
Criticism: Reality/ hyper-reality
- Spectacle
- Debord
- Baudrillard
- Postman
- E.M. Forster, The machine stops
Afterword
- Big telecomm blundered in with lots of resources, little awareness
- Tensions between govt + grassroots
- TWICS shutdown temporarily after offering full-net access (302)
- National Information Infrastructure (NII)
- New Gore initiative attempts to balance interests of biz / users
- Infrastructure to be built by private industry
- But the infrastructure should be an "open platform" (304-5)
- Racing to implement during a Democ administration
- Major TV moves
- Clipper chip
- Interactive TV
- Barlow met w Gore
- Posted big rant to Net / published in Wired
- "I am now very nervous about the government of the United States of America" (308)
- Joi Ito demonstrated Mosaic and HTML to Rheingold in 1994 (308-9)
- Ito created Tomogaya "Net-zine" (310)
Jump offs
- First instance of term "thread"
- Jaques Vallee, Network revolution, 1982
- Murray Turoff, Network nation,
- "Cyberspace is where your money is" -- @JPBarlow (75)
- Boardwatch archives?
- Which radio station housed first Fido/IP gateway? Pozar technician there?
- Langdon Winner, Mythinformation
- November 1978 issue of Byte discusses "Hobbyist Computerized Bulletin Boards"
- Robins, K. and Webster, F. Cybernetic capitalism: Information, technology, everyday life
- Fred on Chinet?
- First Conference on Cyberspace 1990, Austin Texas
- CompuServ chat was called CB
- Get Xu's thesis
- Ask Shoko about TWICS and COARA
- John Quarterman, "cartographer of the Net", The Matrix (215)
- Willard Uncapher, "Rural Grassroots Telecommunications", ASC researcher
- Pamela Varley, PEN case study in MIT Technology Review, 1991
- Lotus, Marketplace, CD-ROM
- E.M. Forster, The machine stops
- Ito Tomogaya "Net-zine" (310)

